Sonivo – Ai cloud call center SAAS system

Description

Sonivo ¨C Ai cloud call center SAAS system

Sonivo is a powerful SaaS-based application designed to simplify building and managing call center businesses. Harness the capabilities of theTwilio Voice API(a paid yet cost-effective solution). With dedicated panels for admins, users, and agents, Sonivo guarantees seamless operations and exceptional control.

Key Features

For Users:

• AI Call Assistant
• Call Broadcasting
• Call Flow Builder
• Phonebook Management
• SMS Manager
• Rich User Dashboard
• Device Number Management
• Agent Management
• Broadcast Tracking
• Dynamic API Access
• Customizable Interactive Design
• And much more!

For Agents:

• Dial Manager
• Incoming Call Manager
• Call Comments and Notes
• And More!

For Admins:

• Fully SaaS Ready
• Informative Admin Dashboard
• User and Plan Management
• Order Tracking
• Dynamic Frontend Pages
• Customizable FAQ and Testimonial Sections
• Full Website Translation
• Real-Time App Configuration
• And More!

What¡¯s Included

• Node.js Backend
• Built Version of React.js Frontend
• CSS Access for Styling

System Requirements

• Twilio Voice API Integration
• Shared Hosting with Node.js or VPS (Recommended)
• MySQL Database
• Domain or Subdomain

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